FAQ — Frequently Asked Questions

All individuals and legal entities consuming natural gas within the Republic of Moldova.

We supply natural gas and electricity at non-regulated prices for both residential and non-residential consumers.

We operate throughout the entire territory of the Republic of Moldova.

Personalized approach, flexible contract terms, transparent pricing, reliable supply, and support at every stage of cooperation.

You need to submit an application through the website form or contact us directly to receive a commercial offer tailored to your needs.

Prices are negotiated between the supplier and the consumer, considering consumption volumes, delivery terms, and other contract conditions.

Yes, we offer both fixed and variable tariffs depending on the client's needs.

Payment is made based on issued invoices within the terms specified in the contract. Payments are made via bank transfer to the supplier's account.

The supplier change process is regulated by law and includes submitting a request, notifying the current supplier, and signing a new contract. We provide full support at every stage.

The supplier must be changed within no more than 20 calendar days from the date of the consumer's application.

Yes, notifying the current supplier is a mandatory step in the switching process.

We strictly comply with established quality standards and regularly monitor the parameters of the supplied energy.

You can reach us by phone, email, or through the contact form on our website. All contact details are listed in the "Contact" section.

Complaints and inquiries can be submitted via the website form or sent by email. We are committed to reviewing every submission within the timeframe established by law.